About Devavradh Menon
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Academic Level Degree Bachelor
About me
My name is Devavradh Menon. V . I have more than 3 years experience in Tele Sales & Customer Care Executive in India and more that 6 Years of Customer care representative experience in abroad. I have done my gradation. I am residing in Calicut and have experience in both voice & non voice methods
Education
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2018 - 2021
Annamalai University
Bachelor of Commerce
Experience
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2018 - 2022
Nelico Shipping LLC
Customer Care cum Operations Executive
Complete coordination and backend support for the sales and operations team for all modes of shipments such as air, sea and land shipments. The job profile includes for taking the rates from carrier lines, sending quotes to the customers and complete follow-up throughout movement of cargo. The export shipment documentation works process such as preparation of Invoices, Packing List, Bill of Lading, BL declaration process, coordination with the liner for the final export process held in the port, coordination with transport team for carriage of goods from customer ware – house to port. The import shipment process such as preparation of authorization letter to the liners and customs departments. Collection of Delivery order, passing the documents, and coordination for delivery of goods to the customers. Preparations of exchange BL and delivery order. The final process for collection of payment from the customer end and continuous follow up with the customers for future & continuous shipments. Complete back end support for the sales, operation and customers.
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2011 - 2022
Al Reyami Shipping & Logistics LLC
Sales cum Operations Coordinator
Complete coordination and backend support for the sales and operations team for all modes of shipments such as air, sea and land shipments. The job profile includes for taking the rates from carrier lines, sending quotes to the customers and complete follow-up throughout movement of cargo. The export shipment documentation works process such as preparation of Invoices, Packing List, Bill of Lading, BL declaration process, coordination with the liner for the final export process held in the port, coordination with transport team for carriage of goods from customer ware – house to port. The import shipment process such as preparation of authorization letter to the liners and customs departments. Collection of Delivery order, passing the documents, and coordination for delivery of goods to the customers. Preparations of exchange BL and delivery order. The final process for collection of payment from the customer end and continuous follow up with the customers for future & continuous shipments. Complete back end support for the sales, operation and customers.
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2011 - 2011
IPIX Solutions Pvt Ltd
Business Consultant
Calling the domestic customers and scheduling appointments to marketing executive. Prepare the quotation to the customers and also providing complete back end office coordination to marketing executives.
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2010 - 2010
Viswam Technologies, Coimbatore
Business Development Executive
Calling and sending mails to international customer in order to outsource their projects related to web design, software development, PCB board designs, real estate consultancy services etc.
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2008 - 2010
Meridian Solutions INC
Tele Caller cum Customer Support Executive
Calling the customers to USA & UK clients and outsourcing the projects related to Web Designing and Web development.
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2008 - 2008
Internet Sales Promotion Group (ISPG)
Tele Sales - Executive
Calling the domestic & international customers & clients and outsourcing the projects related to Web Designing & development and software projects